In order to provide our customers with the best possible service, we store online and offline data about you. In part, we use it to better tailor our website to our customers. We hope that you like the way our website works. To make our website even better, we need some user data, which can be remembered using cookies. We respect your privacy and treat it as confidential.
On this page you will find all the information about what data we collect online and offline.
Agreements & forms When someone fills out a form on our website, we need data to contact them. We only process and use this data for business purposes in order to establish a good working relationship. When we have contact, whether for an offer or job application, or you send us an e-mail, the data is kept as long as necessary for the full answering and processing.
If you contact us via the site, we collect the data shown in the form and also the visitor’s IP address and browser user agent string to help spam detection.
We keep the data for the following periods:
|Type of data||Retention period|
|Contact form||Max. 2 years|
|Quote form||Max. 2 years|
|Request via email||Max. 4 years|
|Customer data||Max. 4 years|
Processing agreement We sign a processor’s agreement with all our customers, in which we agree which personal data may be processed and how it will be stored. We treat all data confidentially and do not share it with third parties.
Security Our website is secured with an SSL certificate. This means that all data you exchange with us through our website are encrypted with SSL security based on the HTTPS protocol. Data you leave behind by filling out a form, is stored in WordPress.
Analytics We use Google Analytics to analyse visitor behaviour and traffic on our website. We can see how many total visitors we have per period and how many of them are returning, or what percentage of the visitors came to our website via mobile devices or desktop. We can also see which AdWords ad is more relevant than the other. For example: which ad leads to more page views on average. So these are really statistics and we are looking at groups of users, not at an individual visitor. The purpose of this is to improve the experience on our website. We have anonymised IP addresses. This means that our staff can never trace which data belongs to which individual. We can only obtain your personal data if you contact us.
Viewing & deleting your information Do you want to know what data we have stored about you? Or would you like to change or delete data? You can contact us at:
E-mail: firstname.lastname@example.org Telephone: 020 221 0694 Contact person: Evert Groot