General Terms of Sale

  1. Each order is subject to these general terms, with the exception of the customer’s own purchase conditions. Other terms specified on order forms, job sheets, etc. and that differs from the general terms of sales are considered as invalid. Any order confirmed by us, supposes the acceptance of the terms of sales by the buyer.
  2. Our offer is always free of obligations. The contract comes into force only after our written confirmation or at the start of execution.
  3. The specification of delivery terms entails no guarantee of any kind whatsoever on our part. A delay cannot under any circumstances result in the payment of damages or the rescinding of the contract.
  4. In the event that as a result of force majeure, strike, lockout, etc. we are unable to execute the contract, we reserve the right to terminate the contract, it being understood that no damages may be claimed.
  5. The goods are dispatched at the risk of the buyer. Unless otherwise specified, transport costs shall be borne by the buyer.
  6. We reserve the right to consider the contract as rescinded ipso jure and without prior notice in the event of bankruptcy or apparent insolvency, or in the event of any change in the legal status of the buyer.
  7. In order to be valid, any complaints must reach us by registered mail in the event of a complaint on the grounds of nonconforming products, the complaint must be made within a period of eight days after the delivery and, in the event of hidden defects, within eight days after the discovery of this fault, and at the latest six months after delivery. The complaint must in any case be communicated to us prior to the use, the cut, the transformation or resale of the goods. In the event that the complaints are found to be admissible and founded, the obligation of the seller shall be limited to repairing the faulty or damaged goods, and the maximum damages shall be the cost price of the goods sold. The lodging of a complaint does not release the customer from his payment obligations.
  8. No product whatsoever can be sent back without our prior written agreement. Our warranty is limited in any case to exchanging the article delivered or, in the event that this is impossible, to refunding the price.
  9. Any cancellation of the order by the customer must be made in writing. Such cancellation shall only be valid upon condition of written acceptance.
  10. In the event of non-payment of our invoices by the buyer within the set period, late payment interest at a rate of 1% per month shall be payable ipso jure and without prior notice of default from the due date, it being understood that any part of a month shall be considered as full month. In addition, a lumpsum indemnity amounting of 15% of the amount outstanding, with a minimum of € 50, shall be payable ipso jure and without prior notice of default. Any miscellaneous costs relating to unpaid bills or cheques, as well as other collection costs, are not included in this indemnity and shall be charged separately to the buyer.
  11. In the event of non-payment of our invoices by the buyer within the agreed deadline, we reserve the right to discontinue further deliveries.
  12. The delivered goods shall remain the property of the seller until such time as they have been paid by the buyer. As long as this payment has not taken place, the buyer is not entitled to pledge them or use them as security in the widest sense of the term. In the event of defaut, on the due date the buyer undertakes, at the first request of the seller, to return any delivered goods not resold or used.
  13. Any dispute regarding the signing, validity interpretation or execution of these general terms of sale and of any contracts deriving therefrom shall be dealt with under the Laws of Belgium and shall be under the exclusive jurisdiction of the courts of the registered office of our company.
  14. Any derogations from these general terms shall only be possible with our express written approval.
  15. As linen is a natural fiber, we can have different shadings in one dyelot. Those shades are split (see L-number on packinglist and on the bales). We recommend not mixing these lots.